Privacy Policy

Fem Marketing Asia Pte.Ltd. through marketing research, summarizes respondents' opinions and real state of life, and contributes to society by providing such summary to client corporations and organizations. We observe the Singapore Personal Data Protection Act 2012 and ensure the safety of respondents' and information providers' personal information by managing and storing such data appropriately. We hereby lay down "Personal Information Protection Policy" and express our determination for all directors and employees of Fem Marketing Asia Pte.Ltd. to strictly abide by the policy and practice every day work in accordance with the policy.

1. Changes to this policy

From time to time we may make changes to this privacy policy. Subject to your rights at law, you agree to be bound by the prevailing terms of this Privacy Policy as updated from time to time. We encourage you to check the latest version of this Privacy Policy regularly.

2. Collection and Consent

2.1 Personal Data may be collected from you in one or more of the following ways:

  • ・When you use some of our services including registering to our panelist.
  • ・When you request that we contact you, be included in an email or other newsletter..
  • ・When we receive references from business partners and third parties, for example, where you have been referred by them.
  • ・When you visit our websites.
  • ・When you take part in any campaign, event. contest, promotion or survey conducted by us and/or our business partners.
  • ・When we receive information about you from third party social networking services when you choose to connect with those services.

2.2 Unless permitted by applicable laws, we will not collect Personal Data without your consent.

2.3 You warrant and represent to us:

  • (a) Personal Data which you disclose to us is accurate and complete
  • (b) Where you volunteer Personal Data of another person to us, that you are authorized by such other person to disclose such Personal Data to us, and that such Personal Data is accurate and complete.

2.4 You shall consult your parent or guardian before giving us your Personal Data if you are under the age of eighteen.

3. Purposes for which we collect, use and disclose your Personal Data

3.1 Your Personal Data may be collected, used and/or disclosed for the following purposes:

  • ・Invitation, contact and request for research.
  • ・Notice of new service and guidance of campaign.
  • ・To respond and deal with inquiries, complaints and other panelist-care matters or otherwise communicate with you.
  • ・To manage payment for incentive.
  • ・To manage, develop and improve our business and operations to serve you better
  • ・To carry out marketing promotions and campaigns.
  • ・To carry out market research and customer surveys.
  • ・To conduct investigations or audits or carry out crime and fraud prevention and risk management activities
  • ・To comply with legal and regulatory requirements.
  • ・To enforce our legal rights and obligations.
  • ・For other purposes for which we have obtained your consent; and
  • ・For any other purposes reasonably necessary, ancillary or related to the above specified purposes.

3.2 Your Personal Data may be disclosed for the purposes indicated above to our officers and employees, third parties, affiliates, service providers, advisors, which include without limitation, the following persons or entities: :

  • ・Logistics and courier services companies
  • ・Telecom services providers.
  • ・Relevant government regulators or authorities or law enforcement agencies.
  • ・Our insurers and advisors, including consultants, auditors and lawyers.
  • ・System Integrator.
  • ・Data intermediaries; and
  • ・Any other party to whom you authorize us to disclose your Personal Data to.

Save for relevant government regulators and authorities or law enforcement agencies, we will ensure that such parties receiving your Personal Data (i) are under duty of confidentiality to us with respect to the use, holding, processing, retention and/or transfer of your Personal Data; and (ii) have the need to know or handle such Personal Data.

3.3 Your Personal Data may be transferred in a country or territory outside Singapore and you consent to any such transfer and/or storage of your Personal Data outside Singapore. We will however ensure that any party to whom we transfer your Personal Data outside Singapore provides to such Personal Data a standard of protection at least comparable to the protection under the Act. This includes without limitation ensuring that any party coming into contact with the Personal Data outside Singapore;

  • A) Complies with the Act and accompanying guidelines issued by the relevant regulatory authorities, all applicable laws and regulations and this Privacy Policy (“Data Standards”) and shall not do or permit anything to be done which might cause such party or us to breach the Data Standards.
  • B) Takes all appropriate measures to ensure such compliance by implementing such Data Handling Principles as notified by us to them from time to time and appropriate technical and organizational measures and providing a standard of protection for the Personal Data that is comparable to the protection under the Act; and.
  • C) Protects the Personal Data by making reasonable security arrangements to prevent unauthorized access, use, disclosure or modification.

4. Withdrawal of Consent & Access

4.1 You may withdraw your consent to our continued use and disclosure of your Personal Data or seek access to your Personal Data (to a reasonable extent and as permitted by the Act) at any time by writing to the Office of our Data Protection Officer. You may also withdraw your consent for specific forms of communication and on specific communications via the unsubscribe options as stated on our email or other marketing messages.

4.2 In withdrawing your consent, you acknowledge that we may not be able to provide or continue providing certain goods and/or services to you and that we may cease such provision accordingly without any liability. Please note that it may take up to 30 working days for any request for consent withdrawal to be reflected in our systems.

4.3 We will, at your request, endeavor to provide you with an account of your Personal Data in our possession or control within a reasonable time. Such account shall be in respect of how your Personal Data has been or may have been generally used or disclosed within the year before the date of your request. We reserve the right to charge a reasonable administrative fee for carrying out your request.

5. Accuracy & Correction

5.1 We will endeavor to ensure that your Personal Data we use is sufficiently accurate and complete in making any decision that impacts you.

5.2 To help us maintain the accuracy of your Personal Data, we encourage you to inform us when there are any changes to your Personal Data which you have provided us by writing to the Office of our Data Protection Officer. We will correct or complete your Personal Data as soon as reasonably practicable.

6. Retention of Personal Data

We will retain your Personal Data for as long as you use our goods or services and it is necessarily required or relevant for business or legal purposes.

7. Cookies

7.1 We gather Information on our website activity, such as data on the number of visitors, the pages they visit, the duration of their stay, etc. Such information is collected on an aggregate, anonymous basis, which means no Personal Data is associated with this data and gathered through the use of web server logs and cookies. We do not at our website automatically collect Personal Data unless you provide such information or login with your account credentials.

7.2 Cookies are small bits of data automatically stored in the hard drive of the end user and are commonly used to track preferences in relation to the subject of such website. If you enable these cookies, then your web browser adds the text in a small file. You may wish to set your web browser to notify you of a cookie placement request or refuse to accept cookies by modifying relevant internet options or browsing preferences of your computer system, but to do so you may not be able to utilize or activate certain available functions on our website.

7.3 By accessing and using our website and services, you consent to the storage of cookies,  and other information on your devices. You also consent to the access of such cookies,  and information by us or our representatives or agents.

8. Third-Party Links and Products on Our Services

Our website and/or services may link to third-party websites and services that are outside our control. For example, we may enable you to share certain materials on the services with others through social networking services such as Facebook. We are not responsible for the security or privacy of any information collected by websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use. To the fullest extent permitted under laws, we cannot be responsible for a third party's acts, omissions, data policies or their use of cookies nor the content or security of any 3rd party websites, even if linked to our website. Any such liability is expressly disclaimed and excluded.

9. Contact us

We have appointed Data Protection Officer(s) to oversee our compliance with the Act. Should you have any queries, requests or feedback relating to your Personal Data, please contact us at the following;